A $900 deposit is required at the time of registration. This deposit is nonrefundable and not transferable.
Bookings made 61 days before departure date. Once your deposit is received, you will receive a confirmation email and receipt. The final balance is due 61 days prior to the start of your adventure. You will be sent payment reminders with a link to complete payment of the balance for your trip. Please email us at firstname.lastname@example.org to discuss alternate payment amounts if needed.
Bookings made 60 days or less before departure date. For bookings made 60 days before the start of the trip, full payment is required at the time of booking.
We understand that things may come up and you have to cancel for whatever reason. Below are our guidelines if you must cancel your adventure. Note that (i) Bookings are made once a deposit or full payment is received at the time of registration and (ii) Cancellations must be received in writing by email.
61 or more days – For cancellations received 61 days or more prior to the start of your adventure, you will be reimbursed all payments received less the nonrefundable deposit.
31 to 60 days – For cancellations received between 31 to 60 days prior to the start of your adventure, 50% of the full payment received will be refunded.
30 or less days – For cancellations received 30 days or less prior to the start of your adventure, no refund will be made including the deposit.
No exceptions will be made for any reason to our Cancellation Policy. There are no refunds or discounts if you arrive late or leave the adventure early. Adventure trip price is quoted as a package and credits are not given for services not used.
Off Da Rock Bahamas strongly urges all participants to purchase travel protection insurance should you have to cancel your trip because of illness, injury or death to you or an immediate family member, and other risks. This insurance can protect all your deposits and payments for both air and trip costs. A cancel for any reason add-on can also cover you for any unexpected additional travel expenses. This kind of insurance is inexpensive and there are many companies offering this service online.
Off Da Rock Bahamas reserves the right to cancel all or a portion of a trip for force majeure or any other circumstances beyond our control and, in the event of such cancellation, full or partial refunds, if any, will be at our sole discretion.
We reserve the right to cancel trips with inadequate participant attendance, in which case all money paid to us will be fully refunded. In such cases, Off Da Rock Bahamas is not responsible for any additional expenses incurred by you in preparing for the trip such as airline tickets due to changes in itineraries or tour cancellations.